Financial Services Representative

Job No: AECU48
Location: Happy Valley - Goose Bay

 

  • An exceptional financial cooperative with a firm commitment to its people, culture, and the community 
  • Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
  • Earn a competitive salary of $42,500 - $50,000, and comprehensive benefits! 

About Atlantic Edge Credit Union

We’re a cooperative—a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners—which means what’s good for you, is good for us.


From everyday banking needs like chequing and savings accounts, investments, credit cards, mortgages, loans, and business banking, we offer all the products and services you expect from your financial institution.

For more information, please visit our website: atlanticedgecu.ca

About the Location

This position is located on site, in Happy Valley - Goose Bay, NL. 

About the Opportunity

Reporting to the Branch Manager, the Financial Services Representative (FSR) will use an enthusiastic approach to foster key relationships with members while promoting personal benefits based on member’s needs and seeks additional membership opportunities at each interaction

Main Responsibilities and Focus:

  • Process and balance financial transactions accurately and efficiently in accordance with established policies and procedures
  • Ascertain member’s and prospective member’s needs, and proactively explain Credit Union products and services
  • Promote the benefits of utilizing other Credit Union services with members and prospective members alike
  • Promote to members various deposit services including term deposits, and registered products
  • Actively promote the various lending and credit products and services, including term loans, line of credit, mortgages, and credit cards
  • Resolve member’s concerns and take action to remedy or reconcile any discrepancies within member records or accounts
  • Account reconciliation
  • General office administration

About You

The successful candidate will have:

  • Demonstrated experience of superior customer service
  • Have an outgoing and self-motivated nature with strong work ethics
  • Strong team player who can excel in a fast-paced environment
  • Proven history of accuracy and high attention to detail (data entry, paperwork, cash balancing)
  • Superior written and verbal communication skills

About the Benefits

In exchange for your hard work and dedication, you will receive a highly competitive salary of $42,500 - $50,000, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:

  • Defined Contribution Pension Plan with 6-8% employer matching
  • Competitive compensation and benefit packages with performance-based incentives
  • Comprehensive Extended Health, Dental, and Vision Coverage (60%+ employer-paid)
  • Life, Accidental Death & Dismemberment, Disability, and Teledoc Coverage
  • Generous annual, sick, and volunteer leave allowances
  • $4800 annual Northern Allowance
  • Tuition and training reimbursement for personal and professional development
  • A work environment that values regular manager-employee performance feedback
  • A commitment to fair wages as a living wage employer
  • Additional perks, including reduced rates on employee loans/mortgages and no service fee banking
  • Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more!

Join our team for a meaningful career, backed by benefits that support your professional and personal growth. Apply today!

Interested in Applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels. The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.


Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.

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About Atlantic Edge Credit Union

At Atlantic Edge Credit Union, our philosophy of 'Growing Stronger Together' is more than just a motto; it's the cornerstone of our unique business model.

In 2023, our members, who are also our owners, voted for the merger of Atlantic Edge, EasternEdge, and Hamilton Sound Credit Unions to bring together a comprehensive suite of financial services, including personalized banking, investments, loans, and insurance. This strengthening milestone highlights our dedication to empowering individuals and communities alike.

Our approach is built on a foundation of honesty, fairness, and trust, ensuring that every member's success contributes to the collective prosperity of the community. We're not just a credit union; we're a community partner, committed to making a difference in the lives of our members and beyond. Join us in our mission to create a brighter future for all, one financial milestone at a time!

For more information, please visit our website: atlanticedgecu.ca
Atlantic Edge Credit Union