• An exceptional financial cooperative with a firm commitment to its people, culture, and the community 
• Become a key part of a forward-thinking, inclusive, and diverse team that values every perspective
• Earn a competitive salary of $51,400 - $60,400, and comprehensive benefits! 

About Atlantic Edge Credit Union

We’re a cooperative—a small point, but a big difference. With over 24,000 members and $500 million in assets, Atlantic Edge Credit Union empowers the people and communities we serve by providing financial services and advice built on honesty, fairness, and trust. Being a cooperative means our members are also our owners—which means what’s good for you, is good for us.
From everyday banking needs like chequing and savings accounts, investments, credit cards, mortgages, loans, and business banking, we offer all the products and services you expect from your financial institution.

For more information, please visit our website: atlanticedgecu.ca

About the Location

This position is located on site, in Mount Pearl, NL. 

About the Opportunity

Reporting to the Branch Manager, our dynamic Financial Services Officer (FSO) will bring a burst of enthusiasm to every interaction! You'll connect with members, dive into their financial details, and skillfully match them with the perfect credit options, investments, and services. Get ready to build strong relationships and ensure that members achieve their financial goals!

Main Responsibilities and Focus:

• Conducts interviews with applicants to obtain personal and financial data to determine lending and/or investment needs
• Evaluates and authorizes or recommends approval of credit applications – Line of Credit, Personal Loans, Mortgage
• Compiles loan package and negotiates loan structure with applicant, including rates, terms repayment options, and other credit terms
• Promotes and sells various deposit services including term deposits, RRSPs, RESPs, RRIFs, etc. (as appropriate) to members
• Processes member transactions, loan applications, mortgages, lines of credit, overdrafts, credit cards and payment cards
• Provides individual financial counseling and information to members on loan and deposit product and services; and sells various deposit services including term deposits, RRSPs, RESPs, RRIFs, LIFs, Mutual Funds
• Monitors overdraft activity and ensures appropriate action is taken to minimize losses to the credit union
• Initiates collection action
• Document preparation for loan renewals, payment extensions and provides support to the audit department for loan documentation

About You

The successful candidate will have successfully completed a certificate or diploma in Business Administration plus have three to five years’ experience in credit and collections in a financial institution; or an equivalent combination of education and experience.

The successful candidate will also have:

• Superior customer service skills
• Demonstrated knack for not just hitting but surpassing business and sales targets
• Skilled in crafting and executing effective work plans
• Ability to work independently and within a team environment
• Established knowledge of the lending process with proven sound lending judgement
• An outgoing and self-motivated nature with strong work ethics
• Demonstrated critical thinking and problem-solving skills
• Knowledge of policies, financial principles, and the regulatory environment
• A rock-solid track record of precision and meticulous attention to detail in data entry, paperwork, and cash balancing 
• Proficiency with Microsoft 0365 applications
• Exceptional communication prowess and stellar time management skills 

About the Benefits

In exchange for your hard work and dedication, you will receive a highly competitive salary of $51,400 - $60,400, negotiable dependent on skills, experience and qualifications, along with a great host of benefits, including:

• An exceptional workplace culture, and an opportunity to join an engaged and community-driven team
• Competitive compensation and benefit packages with performance-based incentives
• Flexible work arrangements including Flex Time, Telework, and Hybrid depending on the role requirements
• Generous benefit package including a flexible health and dental plan (minimum 60% employer paid), including life insurance, ADD, EAP, and Teledoc
• Minimum 6% contribution with employer matching in a Defined Contribution Pension Plan
• Generous annual, sick, and volunteer leave allowances
• Tuition and training reimbursement for personal and professional development
• A commitment to fair wages as a living wage employer
• We encourage regular manager-employee performance feedback and goal alignment through our employee performance management program
• Additional benefits, include but are not limited to paid volunteer, sick time and personal leave, reduced rates on employee loans/mortgages and no service fee banking
• Regular social events, such as Christmas and holiday parties, community and charity initiatives, and much more!

Join our team for a meaningful career, backed by benefits that support your professional and personal growth. Apply today!

Interested in Applying?

Atlantic Edge Credit Union values diversity in the workplace and we are committed to the principle of Employment Equity. We are an equal opportunities employer and encourage the recruitment and promotion of aboriginal peoples, persons with disabilities, visible minorities, and women, to ensure that they are equitably represented at all levels. The successful candidate must be legally eligible to work in Canada, and where applicable have a valid work or study permit.

Please note that all offers of employment are conditional upon the acceptance of an Individual Bond Application which includes a criminal record check and a credit check.